We want you to be happy with your WallShark purchase, period. So, if the WallShark product you ordered does not work out for you for whatever reason (it didn’t work the way you wanted it to, it didn’t fit right, it didn’t solve your problem, you didn’t like the size of it or maybe you just changed your mind while it was being shipped to you), we’ll refund your money. Our focus is on satisfied customers, and we feel that if we have happy customers, the rest will take care of itself.
Most WallShark product purchases will be procured through Amazon.com, so you will need to follow the instructions of a typical Amazon return. We would prefer that you process the return within 90 days of the purchase, but if that doesn’t happen for whatever reason, we promise to work with you on the return in some way. In the case of all returns, the only thing we ask is that you send all of the remaining parts back to us so that we can recycle them. If you have difficulty returning the parts through Amazon for whatever reason, please use the Contact Page on our website to let us know what the problem is, and we’ll do our best to make it right with you.
Thanks for considering a WallShark product for your repair and/or installation.
Founder & CEO
WallShark Products Corporation